Terms and Conditions
Last updated on May 3rd 2024
For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean Estuaries Holidays, whose registered/operational office is Floor Number 7, Door Number 38/1457, National Residency Shopping Complex, Bank Junction, Edappally, North Village, Kochi, Ernakulam Ernakulam KERALA 682024 . "you", “your”, "user", “visitor” shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
- 1. Service Description: Estuaries Holidays provides travel management services including booking flights, accommodations, tours, and other travel-related activities.
- 2. Booking and Payments: By booking through our platform, you agree to pay the specified amount for the services requested. Payments are processed securely through Razorpay.
- 3. Cancellation Policy: Cancellations may be subject to fees depending on the service provider's policies. Refer to the specific cancellation terms during the booking process.
- 4. Refund Policy: Refunds, if applicable, will be processed according to the cancellation policy and may take a certain period to reflect in your account.
- 5. User Responsibilities: You are responsible for providing accurate information during booking and complying with the terms set by service providers.
- 6. Intellectual Property: All content on our platform, including logos, trademarks, and text, is protected by intellectual property laws and may not be used without permission.
- 7. Limitation of Liability: Estuaries Holidays is not liable for any damages, losses, or disruptions caused by third-party service providers or events beyond our control.
- 8. Governing Law: These terms are governed by the laws of INDIA, and any disputes will be resolved in the appropriate courts.
By using our services, you agree to abide by these Terms and Conditions.